Customers who enroll in the Municipality of North Perth's water customer portal will be able to view details of their own water use.
WaterSmart
WaterSmart is a digital portal to help track your household and commercial water use.
Register to monitor your consumption, receive leak alerts, recommendations on how to reduce water use and more. Don’t delay, sign up today!
Frequently Asked Questions
How can I see the details of my water use?
Municipality of North Perth customers that have signed up for eBilling or signed up through the WaterSmart portal will be notified when the meter senses continuous use of water. General thresholds have been set for residential, commercial, and industrial properties.
Customers have the capability to customize their consumption thresholds within the portal. This will allow more accurate leak alerts to be sent based on their personal usage.
How does the system benefit the customer?
Hourly water meter readings and daily updates allows the customer to receive notification of usage more efficiently. Early leak notification is a key benefit of North Perth’s metering system and customer portal. Customers can now view information about their hourly water use and receive alerts for continuous water use, unusually high use, and more before receiving their bill.
The WaterSmart system helps increase general awareness about water use and promote efficiency.
How do I pay and view my bill?
Water accounts can be paid at most financial institutions. Sign up today to avoid late charges with our pre-authorized payment plan!
Register to receive your bills electronically.
Who do I contact for assistance?
For billing inquiries or customer support please email general inquiries to water@northperth.ca or call 519-291-2950.
Disclaimer: WaterSmart is a tool designed to help homeowners detect leaks and manage water usage. Plumbing and appliances remain the sole responsibility of the homeowner. The Municipality does not assume responsibility or accept liability for any issues arising from the use of this platform.
Contact Us
Municipality of North Perth
330 Wallace Avenue North
Listowel, ON N4W 1L3
Tel: 519-291-2950
Toll Free: 1-888-714-1993
Becky Richardson
Utilities Financial Assistant
Email the Utilities Financial Assistant
Tel: 519-291-2950 x2046
Toll Free: 1-888-714-1993
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